Orders will only be confirmed after payment is received.
Changing of delivery/pickup date can only be done 3 days in advance. There will be no refund once an order is confirmed.
Delivery will have a time range of 1-3 hours from the time that you choose. We will do our best to match your time but the estimate arrival time can’t be accurate subject to the traffic.
Due to the current epidemic situation, delivery to hospitals can only be done at the entrance downstairs to collect. There will be certain rules & regulations for condos, apartments or certain places, be assured that we will adhere to the rules and regulations of the receiver places and we will contact receiver to collect if needed.
If you will like to send as a surprise delivery and will prefer us not to contact the receiver, once our driver arrive at the delivery location but no one is there to receive the order, there will be a surcharge for changing the delivery location.
Message on greeting card will be copied from 'Message' box. You should include the recipient or sender's name if you want these to be written.
Displayed product will differ slightly from the photos due to the unique nature of each arrangement, lighting contrast and the photos are taken in a specific way, the final product might be slightly different from the sample.
Certain types and colours of the flowers are seasonal. If the selected flowers and colour combination is unavailable at the time of the order, we will replace it with one of equal value or higher.
terms and conditions
Prices listed are subject to change during peak periods and to accommodate the seasonal availability of some flowers.
If there are any price differences, we will contact you about the new price and ask if you want to proceed or cancel the order.
Product prices exclude the delivery charge.
To avoid further confusion, the order cannot be changed or amended. Kindly check all particulars such as delivery date, address, card message, and other details related to delivery before submitting your order.
On-demand orders can be cancelled by three (3) days before the intended delivery day. A processing fee will be imposed on each cancellation made. You can cancel by contacting 01111405660
Please understand that due to the perishable nature of flowers, we are unable to accept returns. Thus once the product is ready and sent out, there will be no refund or changes.
Refunds and Returns will only be made if the product arrives in very poor shape or form (more than 50% of flowers are wilted or dead). You may contact us directly for any issue at 01111405660.
All orders will be delivered according to the date selected by the customer. Please note that all online orders must be booked 3 days in advance. For urgent delivery, please contact us directly at 01111405660
Delivery costs vary depending on the delivery area. Flowers will only be sent from JB area through Grab.
The normal delivery time is between 12.00 PM and 7.00 PM (GMT + 8).
Please make sure that the consignee number is valid on the day of delivery. If the data provided is incomplete or incorrect, we are not responsible for late delivery or non-delivery of your order.
It is normal for dried flowers/preserved flowers to fall off slightly during the express process.
For express delivery, we will use bubble wrap to protect the packaging, fix it inside and outside the carton and send it out to reduce collision damage during transportation.
If you receive any damaged packages, you can contact us immediately and we will help you deal with them as soon as possible.
*Express company JNT
正常的交付时间在12.00 PM和7.00 PM（GMT + 8）之间。
We accept payment via Touch and Go, Bank Transfer or Internet Online Banking.
我们接受通过 Touch and Go、银行转账或网上网上银行付款。